Funeral Arrangement

Arrangements

When you suffer bereavement, the funeral for a member of your family
or friend can be the most difficult day of your life.
Everything your family and friends ever thought about a loved one is expressed on that day.

When someone dies it often comes as a great shock. Sometimes the death may be expected,
but nothing prepares you for the emotional shock of losing someone close.

As your funeral director we are here to help and advise in whatever way we can.
We are dedicated professionals who provide a personal service - 24 hours a day, 365 days a year.

It is a rare privilege to be a funeral director, to stand in a sensitive position at a crucial time
in the midst of your family and friends, knowing that the quality of our service
and reputation will help you through this most difficult time.

This web site is an extension to the specialist information that the funeral director will discuss with you.
It allows you to sit in the privacy of your own home and reflect on the information that has been given
and to raise any further questions about complimentary or additional services we may be able to provide.

It is not our policy to impose urgency or apply any undue pressure on you or your family.
It is important for many people to reflect the personality and character of the deceased
within the funeral arrangements and this usually requires time and thought.

Our services to you start when you contact us, whether by telephone or calling personally,
and often extend way beyond the day of the funeral.

On initial contact we will ask for preliminary details.

If the deceased has died at home, in a private nursing home or hospice, we will advise the
conveyance of the deceased to our Private Chapel of Rest.

If the deceased has passed away in hospital, we will co-ordinate the paperwork to enable
the deceased to be conveyed to our Private Chapel of Rest.

We will ask if the funeral is to be a cremation or a burial so the correct medical signatures can be obtained.

What You Need to Know At Times Of Bereavement

If the death occurs at home

When death takes place at home there is usually a nurse, kind friend, neighbour or relative
available to attend duties in the sick room.

Inform the Doctor

As soon as possible inform the doctor that the death has occurred.
He/she may write out the Medical Certificate of Death when they visit the house,
or if it is a locum doctor you have to collect it from your surgery after the GP has been informed.

When death occurs in Hospital
When death happens in hospital the procedure is very similar.
Apply to the hospital for the Medical Certificate of Death and not your family doctor.

The Coroner

In cases where the death has been reported to the Coroner the procedure is somewhat different.
The Coroners and their officers are working in your interest.
No doctor will issue a Medical Certificate of Death.
The Coroner will send this to the Registrar’s Office in the district where the death occurred.

How To Register A Death

As your funeral director we will assist with the contact telephone numbers and addresses.
Usually a death should be registered in area where death occurred,
however, there may be exceptions to this.

Who can Register
Close relative of deceased
Relative in attendance during last illness
A relative living in the district where death occurred
A person present at death

Documents required
Medical Certificate of Death
Medical card if available
Birth Certificate & information regarding date of birth
Marriage certificate if applicable

Information required to Register
Date and place of death
Full name of deceased (maiden name if applicable)
Date and place of birth
Occupation and home address
If married, full name and occupation of surviving spouse

Certificates Obtained
1. Disposal Certificate for the funeral director.
2. Social Security Certificate to be handed in at the DSS Offices
with any pension books.
3. Copies of Entry of Death for the bank, insurances. solicitors

Arranging The Funeral

We would then ask, at a time and place to suit the family, that they contact the funeral director to arrange the funeral
to a standard and procedure that meets the needs and requirements of those concerned.
These will include whether the service will be religious or non-religious;
which crematoria or places for burial are available, including green burial sites.
In all aspects of the funeral arrangements we will point out the procedures and legal requirements.
Whilst arranging the funeral we will advise on costs and charges,
culminating in a full written estimate that complies with the funeral details you have arranged.

Hearse and Limousines

A choice of Hearse is available for the funeral, together with the appropriate number of bearers and attendants.
This is an essential part of our service to you,
especially when you have requested to go into a church or place of worship.

Limousines are charges separately.
This ensures that the family do not pay for something that they do not require.
The fee for the limousine is fully inclusive to cover transport from the starting address through to the final destination, within a limited distance. Each limousine is chauffeur driven and will normally carry up to six mourners.

Care of the Deceased

Hygienic treatment and care of the deceased are considered very important to us.
This means that relatives and friends, with the permission of the next of kin, are able to pay their last respects to the deceased before the day of the funeral. The last time that they saw their loved one may have been a distressing experience, perhaps in a hospital or for the purposes of identification. In any event,
in asking us to look after the deceased, you may be confident that we have provided the best possible care for your relative or friend, regardless of whether you wish to visit the deceased or not.

Costs and Charges

The funeral account is divided into two separate parts –
The Funeral Directors charges and the Disbursements.

The Funeral Directors charges contain our professional fees and overhead costs.
These include the provision of our professional services for making the funeral arrangements,
the conveyance of the deceased to one of our Private Chapels of Rest and the use of the same
until the day of the funeral, preparing the deceased ready for all confirmed viewings, the hearse
and limousine/s with bearers and attendants, arranging and collating the documentation,
provision of 24 hour on call service and necessary personal attendances.

The Disbursements are essentially fees that we pay out on behalf of the family
i.e. Doctor’s Fees where appropriate, Crematorium/Cemetery Fees and Parochial Fees etc.
Our written estimate will detail the approximate cost of all disbursements.
However you will appreciate that we have no direct control over these charges
and they could be subject to slight variations.
These Disbursement Costs are required to be paid to us prior to the funeral.

All other costs are invoiced after the funeral has taken place.

Doctors Fees for Cremation Papers
No one can be cremated until the cause of death is established.
There are two cremation certificates (forms B & C), each signed by a different doctor.
These certificates are chargeable and listed under disbursements on the estimate and account.
The cremation certificates are not required when the death is referred to the coroner.

Help with Funeral Costs
The following information can only be treated as general guidance.
We are not able to guarantee the availability of help but the Department of Social Services
can be approached if any of the following applies.

Who is entitled for Help
You may receive help if you or your partner is responsible for arranging the funeral and
have insufficient money to pay for the funeral or are receiving any of the following benefits: -
Income Support; Housing Benefit; Family Credit or Council Tax Benefit

Check what Funds are available from: -
The estate of the person who has died
e.g. any insurance policies; lump sum payments from a pension scheme
.
Any savings you have in a bank; a building society;
in National Savings – including certificates or Premium Bonds.
These savings may be in your name or the name of your partner.
The Widows Payment does not count as savings.

The Social Fund may make a contribution towards the cost of a simple funeral in the U.K.

This simple funeral could include: -
Returning the deceased to their home within the U.K.
Death Certificates
A standard Coffin and Hearse, with bearers and attendants
A contribution towards the fees of the funeral director
Minister or Priest etc and Organist fees
Cemetery or Crematorium Fees
Doctors Fees for cremation

Other Things You May Need to Know

As your funeral director we may be able to help you with any of the following: -

Obituaries
The way of informing friends and colleagues of the death and the details of the funeral
Floral Tributes
The gentle beauty of flowers express your personal remembrance and bring comfort to the bereaved
Donations
When donations to a charity or fund are requested, we will accept and list the donations on your behalf and forward them in due course to the charity of your choice
Orders of Service
The details of the service and tributes to the deceased
Memorial Cards
A lasting memory of the deceased
Condolence Books
Those attending the funeral can record their thoughts for the family to keep
Doves
Release one or more doves at the end of the service as a peaceful farewell
Memorials
These can be placed approximately one year after the burial has taken place.
Initially you are usually able to have a marker cross placed, with the permission of the cemetery/churchyard.
The memorial stone has to adhere to strict rules and regulations. These can be obtained
by the funeral director or directly by the family from the cemetery.
See main heading of memorials.

Consult a Solicitor

It is important to ascertain if the deceased had consulted a solicitor regarding a will. If so, it is advisable to make contact without delay so that any instructions about the funeral may be followed precisely.
A Will could also have been lodged with a bank for safekeeping.

In some circumstances it could advisable to consult a solicitor. This may relieve you of some concerns and take control of wills, deal with problems of intestacy and outstanding debts, grants and letters of administration. A solicitor may save you time, trouble and save you money.

How to obtain Probate

What is probate?

When someone dies somebody has to deal with their estate (the money, property and possessions left)
by collecting in all the money, paying any debts and distributing the estate to those entitled.
The Probate Registry issues the document which is called A GRANT OF REPRESENTATION.

There are three types of grant.

1. Probate issued to one or more of the executors named in the will.
2. Letters of Administration (with will) issued when there is a will, but no executor named or unable to deal with the estate.
3. Letters of Administration issued when the deceased has not made a will or it is not valid.

Why is a grant necessary?

Organisations holding money in the deceased’s name need to know to whom the money is to be paid.
The distribution of the estate is the responsibility of the person named on the deed.

Is a grant always needed?

A grant is sometimes not needed if the deceased’s money will be released without the holder seeing a grant, when the amount held is small and there are no complications.